FAQ

Frequently Asked Questions


Should you find yourself with inquiries related to moving, the Frequently Asked Questions section of Edwardsville Towing Service offers valuable assistance. We've gathered and responded to the most frequent questions about towing.

For additional details about our services at Edwardsville Towing, or to seek assistance, feel free to reach out at (618) 205-9422.

  • What services does Edwardsville Towing Service offer?

    Edwardsville Towing Service provides a comprehensive range of towing services, including roadside assistance, accident recovery, vehicle towing for cars, motorcycles, and trucks, and long-distance towing. We also offer jump starts, tire changes, lockout services, and fuel delivery.

  • Are your services available 24/7?

    Yes! We understand that emergencies can happen at any time, which is why we offer 24/7 towing and roadside assistance to ensure you're never stranded, regardless of the hour.

  • What areas do you cover?

    We primarily serve the Edwardsville area and its surrounding regions. For specific details about whether we cover your location, please contact us directly or check the service area section on our website.

  • How quickly can you reach me in an emergency?

    Our response times vary depending on your location and current road conditions. However, we strive to reach our customers as quickly as possible, typically within 30 minutes to an hour after receiving a call.

  • What types of vehicles can you tow?

    We can tow a wide range of vehicles, including cars, motorcycles, light trucks, and some types of commercial vehicles. If you have a special vehicle type, please let us know in advance so we can make the necessary arrangements.

  • Do you provide roadside assistance for things like flat tires or dead batteries?

    Absolutely! We offer a variety of roadside assistance services including tire changes, jump-starts for dead batteries, lockout services, and even fuel delivery if you run out of gas.

  • Is Edwardsville Towing Service insured and licensed?

    Yes, we are fully licensed and insured. We take our responsibility to our customers and their vehicles very seriously, ensuring peace of mind with every service we provide.

  • How is the cost of towing or roadside assistance determined?

    Our pricing depends on various factors such as the type of service required, the distance of the tow, and the type of vehicle. For an accurate quote, please contact us with specific details about your situation.

  • Can I request a towing service online?

    Yes, you can request a service through our website. However, for immediate assistance or for complex situations, we recommend calling us directly for faster service.

  • What makes Edwardsville Towing Service stand out from other towing companies?

    Our commitment to prompt, reliable, and professional service sets us apart. We focus on customer satisfaction, safety, and providing a broad range of high-quality services at competitive prices.

Have a question we didn't answer here? Email us at management@edwardsvilletowingservice.com

Request a Quote

Call Now!

Contact Us

Share by: